We respect your privacy and are committed to protecting your personal data. This policy explains what we collect, why, and what your rights are. It applies to this website and to enquiries you make with us.

What we collect

When you contact us or request a quote we collect the details you give us, such as your name, phone number, email address, postcode or address, and information about the work you need. If you email or call us we keep a record of that correspondence.

How we use it

We use your information to respond to your enquiry, prepare and send quotes, carry out and invoice work you ask us to do, and keep in touch about your job. We do not sell your data to anyone.

Lawful basis

We process your data to take steps at your request before entering into a contract, to perform a contract with you, to meet our legal obligations (for example keeping records for tax), and for our legitimate interest in running and improving our business.

Who we share it with

We only share your information where we need to, for example with trusted suppliers or subcontractors helping deliver your work, our accountant, or where the law requires it. Anyone we share it with is required to keep it secure.

How long we keep it

We keep your information only as long as we need it for the purposes above, and to meet our legal and accounting obligations, after which it is securely deleted.

Your rights

You have the right to ask for a copy of the personal data we hold about you, to have it corrected or deleted, and to object to or restrict how we use it. To do any of these, or if you have any concerns, please get in touch through our contact page. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This website may use cookies and similar technology to help it work properly and to understand how visitors use it. You can control cookies through your browser settings.

Privacy policy